Returns and Refunds
- You must notify RealDealz.co.za of the return within 7 days of purchasing the goods.
- We will only process a return and a refund if you notify us at firstname.lastname@example.org.
- You are liable for returning the item at your cost if the item is returned due to you simply not wanting the item, if the item is faulty/broken RealDealz.co.za will be liable for that cost.
- Replacements, refunds, or credits will only be effected once the goods in question have been returned to our warehouse and inspected.
- If you received the goods damaged or defective we will replace the item if we have stock. Failing that, we will refund you for the damaged goods in full.
- Goods will only be accepted, and the relevant remedy offered if the item is still in its original packaging and has not been modified in any way.
- We will not refund if there is any evidence that the product has been used.
- Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
- When a refund is granted due to you not wanting the good, the refund will not include shipping costs.